Warranty & Support
Clear coverage, practical support, and after-sales care designed to keep your furniture performing beautifully.
Warranty Coverage
- Structural frames: up to 3 years
- Storage hardware: up to 2 years
- Decorative items: 1 year
Warranty Exclusions
- Normal wear and tear
- Misuse or improper handling
- Damage caused by water, heat, or chemicals
- Unauthorized repairs or modifications
Ongoing Support
PurePoint provides structured after-sales support to ensure continued satisfaction.
- Service coordination
- Assistance with maintenance inquiries
- Guidance on care and usage
After-sales services are subject to availability and assessment.