Warranty & Support

Clear coverage, practical support, and after-sales care designed to keep your furniture performing beautifully.

Warranty Coverage

  • Structural frames: up to 3 years
  • Storage hardware: up to 2 years
  • Decorative items: 1 year

Warranty Exclusions

  • Normal wear and tear
  • Misuse or improper handling
  • Damage caused by water, heat, or chemicals
  • Unauthorized repairs or modifications

Ongoing Support

PurePoint provides structured after-sales support to ensure continued satisfaction.

  • Service coordination
  • Assistance with maintenance inquiries
  • Guidance on care and usage

After-sales services are subject to availability and assessment.